PRIVACY POLICY
At From The Wire LTD, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect from users of our website and our practices regarding the collection, use, and disclosure of that information.
- Personal Information:
When you visit our website or place an order, we may collect certain personal information that you voluntarily provide to us. This includes your name, email address, shipping address, billing address, phone number, and payment information. We collect this information to process your orders, communicate with you, and provide you with the best possible service.
- Log Data:
Our website automatically collects certain information when you visit, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This information is used to analyze trends, administer the site, track user movement, and gather demographic information for internal purposes.
- Cookies and Similar Technologies:
We use cookies and similar technologies to enhance your browsing experience, personalize content, and analyze website traffic. Cookies are small files stored on your device that enable certain features and functionality on our website. You have the option to disable cookies through your browser settings, but please note that disabling cookies may limit your ability to fully utilize our website.
- Personal Information:
We use the personal information you provide to process your orders, deliver products, communicate with you about your order status, send you promotional offers, and respond to your inquiries or customer service requests. We may also use this information to improve our website, enhance our products and services, and customize your shopping experience.
- Log Data and Cookies:
We use log data and cookies to analyze trends, track user engagement, and gather demographic information to improve our website's functionality and user experience. We may also use this information for marketing and advertising purposes, such as delivering personalized content and targeted advertisements.
- Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, and delivering products and services to you. These service providers are obligated to handle your information securely and only use it for the purposes specified by us.
- Legal Compliance:
We may disclose your personal information if required by law or in response to valid legal requests, such as subpoenas or court orders. We may also disclose your information to protect our rights, investigate fraud, or respond to a government request.
- Data Security:
We take reasonable precautions to protect the personal information we collect from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
- Your Choices:
You have the right to access, update, and correct your personal information. You can also opt out of receiving promotional emails or marketing communications from us by following the unsubscribe link provided in those emails. Please note that even if you opt out, we may still send you non-promotional communications related to your orders or account.
- Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@fromthewire.co.uk
Last updated: December 1st, 2023